Last updated: January 2025
1. What Are Cookies?
Cookies are small text files placed on your device (computer, tablet, or mobile phone) when you visit our website. They are widely used to make websites work more efficiently and provide information to website owners. Cookies allow websites to remember your preferences, recognize you when you return, and analyze how you use the site.
2. Why We Use Cookies
Reflectra LogicOr uses cookies for several important reasons:
- Essential Functions: To enable core website functionality and security
- Performance: To analyze site usage and improve user experience
- User Preferences: To remember your settings and choices
- Analytics: To understand how visitors use our website
- Marketing: To deliver personalized content and measure campaign effectiveness
3. Types of Cookies We Use
3.1 Essential Cookies
These cookies are necessary for the basic functionality of our website. They cannot be switched off in our systems. They are usually set in response to actions you make, such as setting language preferences or logging in. You can set your browser to block these cookies, but some parts of the website may not work properly.
3.2 Performance and Analytics Cookies
These cookies collect information about how visitors use our website, such as which pages are visited most often and whether errors occur. These cookies do not identify you personally. All information is collected in an aggregated and anonymous form. This helps us improve our website and understand user behavior.
3.3 Functional Cookies
These cookies remember choices you make to provide personalized features. For example, they may remember your language preference or login information. If you do not allow these cookies, some features of the website may not work properly.
3.4 Marketing and Advertising Cookies
These cookies are used to track visitors across websites to display relevant advertisements. They build a profile of your interests based on pages you visit. We only use these cookies if you have given explicit consent.
4. Cookie List
| Cookie Name | Purpose | Type | Duration |
|---|---|---|---|
| sessionid | Maintains user session | Essential | Session |
| cookieConsent | Remembers cookie preferences | Essential | 1 year |
| _ga | Google Analytics tracking | Analytics | 2 years |
| language | Stores language preference | Functional | 1 year |
| theme_preference | Remembers theme selection | Functional | 1 year |
| _fbp | Facebook pixel tracking | Marketing | 3 months |
5. Third-Party Cookies
Some cookies may be placed by third-party service providers who work on our behalf. These include:
- Google Analytics: Analyzes website usage and user behavior
- Facebook Pixel: Tracks conversions and user interactions for marketing
- Cloudflare: Provides website security and performance optimization
These third parties have their own privacy policies and are responsible for managing their cookies. We do not control their cookies or the information they collect.
6. Your Cookie Choices
6.1 Cookie Consent
When you first visit our website, we display a cookie consent banner. You can accept all cookies or customize your preferences. You can change your preferences at any time.
6.2 Browser Settings
Most web browsers allow you to control cookies through their settings. You can:
- Delete existing cookies
- Block cookies from specific websites
- Block all cookies or specific types of cookies
Please note that blocking essential cookies may affect website functionality.
6.3 Do Not Track
Some browsers include a "Do Not Track" feature. We currently do not respond to Do Not Track signals, but we provide cookie preferences that serve a similar purpose.
7. How to Control Cookies
Chrome: Settings > Privacy and Security > Cookies and other site data
Firefox: Preferences > Privacy & Security > Cookies and Site Data
Safari: Preferences > Privacy > Manage Website Data
Edge: Settings > Privacy > Cookies and other site permissions
8. GDPR and Cookie Consent
For users in the European Union, our use of cookies complies with GDPR requirements:
- We obtain explicit consent before placing non-essential cookies
- We provide clear information about each cookie's purpose
- You can withdraw consent at any time
- We do not use cookies to process personal data without consent
9. Privacy and Security
Cookies do not contain sensitive information like passwords or financial data. All cookies are encrypted in transit. We implement security measures to protect cookie data from unauthorized access. For more information, please see our Privacy Policy.
10. Cookie Retention
Most cookies are set to expire automatically based on their purpose. Session cookies are deleted when you close your browser. Persistent cookies remain for the duration specified (typically 1-2 years). You can delete cookies manually at any time through your browser settings.
11. Contact Us
If you have questions about our cookie policy or need assistance managing your cookie preferences:
- Email: privacy@reflectra-logicor.com
- Phone: +66 (0) 81 234 5678
- Address: Silom Complex, 191 Silom Road, Bangkok 10500, Thailand
12. Updates to This Policy
We may update this Cookie Policy periodically to reflect changes in our practices or technology. We encourage you to review this policy regularly. Significant changes will be notified to you by email or through a prominent website notice.